Our Policies
Weather:
Warmer seasons- Walks and Potty breaks will be canceled at 90 degrees or above.
At 85 degrees and above, walks will be shortened.
Colder seasons- At 15 degrees and under, walks will be shortened. At 5 degrees and under, walks will be canceled.
Rain- Walks will continue in the rain unless it is lightning or down pouring.
Snow- Walks will continue when it’s snowing out and will monitor road conditions.
If permitted, we will cancel walks due to heavy snow or black ice.
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Cancelations:
ANY service cancelled within 24 hours will be charged 50% of fee.
ANY service cancelled within the hour of the appointment will be charged FULL price.
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Closed Holidays:
Easter Day, July 4th, Thanksgiving, Christmas Day, and New Year’s Day
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Pack Walks and Day School:
Your dog(s) must be signed up for a minimum of two days per week in order to be in Pack Walks or Day School.
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Appointments:
All appointments are within timeframes of estimated arrival windows.
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Payments:
For Pack Walks and Day School- **Payments will be due on Mondays for the previous week.
Other Services- **Payments will be do at time of completed service.
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Vaccinations:
For Pack Walks and Day School- **All dogs must be updated on rabies, kennel cough, and distemper vaccinations.
Other Services- **Rabies vaccine is required.